Have questions?

We’ve compiled your most frequently asked questions.

Our brands

  • What types of pet care products does SynergyLabs offer?

    SynergyLabs offers a wide portfolio of pet care products across key categories, including grooming aids, oral health solutions, training aids, flea & tick treatments, nutritional supplements, OTC veterinary products, disinfectants, deodorizers, natural remedies, and more. Our trusted brands—Veterinary Formula®, Dental Fresh®, Fooey!®, and Richard’s Organics®—are found in pet specialty, grocery, and mass retailers around the world.

  • Are there specific ingredients or formulations emphasized in products?

    Yes. SynergyLabs emphasizes high-performance, science-backed formulations that prioritize pets and efficacy. We use actives like chlorhexidine, ketoconazole, and salicylic acid in Veterinary Formula®, stabilized chlorine dioxide in Dental Fresh®, and essential oils in Richard’s Organics®. Fooey!® features a non-toxic bittering agent that discourages unwanted behaviors, all free from harsh chemicals.

  • How does SynergyLabs guarantee product quality and safety?

    All SynergyLabs products are manufactured in our NASC-preferred North Carolina facility. We adhere to current Good Manufacturing Practices (cGMPs) and follow stringent quality control procedures throughout production, including raw material verification, in-process checks, and final product testing.

  • Any new or upcoming products from SynergyLabs?

    This year, SynergyLabs introduced Smart Vitality—a breakthrough line of health supplements for dogs. Vet-formulated and in refreshed packaging, Smart Vitality supplements are made to help pet’s thrive.

Our services

  • How do grooming aids and oral health products benefit pets?

    Grooming aids like medicated shampoos, conditioners, and sprays from Veterinary Formula® help supprt skin issues such as itching, dryness, or infections. Oral health solutions from Dental Fresh® promote fresher breath and better dental hygiene, helping to reduce plaque and tartar, supporting long-term pet wellness.

  • Name types of items classified as training aids for pets?

    Our training aids include sprays like Fooey!® Ultra-Bitter Spray, indoor and outdoor repellents, and marking deterrents—all designed to discourage undesirable behaviors without harming pets or surfaces.

  • Explain the roles of flea & tick products and pesticides in pet care?

    SynergyLabs’ flea & tick products and EPA-registered pesticides are formulated to protect pets and homes from infestations. These solutions help break the parasite life cycle, offering fast-acting and long-lasting relief while meeting strict safety and environmental standards.

Our capabilities

  • What facilities are part of SynergyLabs' manufacturing setup?

    SynergyLabs’ manufacturing campus in North Carolina features high-capacity batching systems, multiple high-speed packaging lines, and dedicated QA areas—allowing us to scale production while maintaining flexibility and quality.

  • How does SynergyLabs ensure safety and quality in manufacturing process?

    We enforce robust quality assurance protocols from sourcing to shipment. All processes align with cGMPs, and we utilize batch traceability, raw material screening, microbial testing, and validated sanitation systems to ensure safety and consistency across every product.

Our equipment

  • What is the minimum certified shelf-life for SynergyLabs' products?

    Most SynergyLabs products are certified with a minimum shelf-life of 24 to 36 months, depending on formulation and packaging type. Shelf-life validation is based on stability studies under accelerated and real-time conditions.

  • How does SynergyLabs handle safety info for raw materials and formulas?

    We maintain comprehensive Safety Data Sheets (SDS) for every raw material and finished product. Our R&D and regulatory teams ensure all formulations comply with local and international safety standards, and we proactively update documentation as regulations evolve.