Years of pet-care innovation
SynergyLabs
We explore, we create, we deliver.
Built to deliver
Scale, reach, and rigor under one roof.
Countries supplied worldwide
Square-foot manufacturing facility
On-time and accurate fulfillment
Our story
Built one bold step at a time.
From one inventive product to a global pet-care portfolio, each chapter expanded what SynergyLabs could make and deliver.
1990
An inventive beginning
Flea Doctor becomes the first product and lays the groundwork for a company built on entrepreneurial grit.
2000
From one product to a portfolio
More than 30 products reach specialty retailers as SynergyLabs earns a national reputation for quality.
2009
Concept to shelf, under one roof
Formulation, laboratory analysis, bottle production, design, labeling, and packaging become one integrated operation.
2012
A larger platform for growth
A 45,700-square-foot manufacturing facility expands capacity as the company reaches 40 countries.
2020
A new manufacturing era
SynergyLabs moves into a 250,000-square-foot North Carolina facility and expands production, packaging, and R&D.
2024
A trusted quality seal
Veterinary Formula Smart Vitality supplements receive the NASC Quality Seal.
See the full timeline
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1990
An inventive beginning
Flea Doctor becomes the first product and lays the groundwork for a company built on entrepreneurial grit.
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1995
Industry roots deepen
The company joins leading pet-industry associations and strengthens its place in the professional community.
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1998
Room to grow
The business moves from the founder's home into a dedicated Dania Beach location.
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2000
From one product to a portfolio
More than 30 products reach specialty retailers as SynergyLabs earns a national reputation for quality.
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2009
Concept to shelf, under one roof
Formulation, laboratory analysis, bottle production, design, labeling, and packaging become one integrated operation.
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2010
A global footprint
Distribution expands to more than 35 countries worldwide.
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2012
A larger platform for growth
A 45,700-square-foot manufacturing facility expands capacity as the company reaches 40 countries.
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2015
Work recognized
Manufacturing, company performance, and product packaging receive industry recognition.
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2016
Investment in R&D
Laboratory capabilities expand alongside new wound-care and oral-care development.
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2019
New categories and channels
The portfolio expands with supplements and premium medicated solutions for specialty retail.
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2020
A new manufacturing era
SynergyLabs moves into a 250,000-square-foot North Carolina facility and expands production, packaging, and R&D.
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2022
Quality milestones
The North Carolina facility earns cGMP certification and SynergyLabs becomes an NASC Preferred Supplier.
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2023
Thirty years of progress
SynergyLabs marks three decades of science-backed innovation, global growth, and dedication to pet wellness.
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2024
A trusted quality seal
Veterinary Formula Smart Vitality supplements receive the NASC Quality Seal.
Our values
The Synergy Way
Because they are more than just pets. It is at the core of our values and who we are every day.
01
Boldly Inventive
Think big. Innovate. Take calculated risks and find a way. Challenges are overcome by those who refuse to lose.
02
Thoughtfully Disciplined
Focus and stay the course. Put energy only into activities that move us forward.
03
Meaningful Contributors
Celebrate a job well done with your teammates, then prepare to do it all over again.
04
Team Players
Be humble. Character matters. Help without being asked. What we do when no one is watching defines us.
05
Judiciously Driven
Attack each day with enthusiasm, hunger, and passion.
06
Personally Responsible
Decide and live with the result. Point the thumb, not the finger. We have your back.
Leadership
The people moving us forward.
Meet the team responsible for growing our brands, capabilities, and partnerships.
Richard Ticktin
Founder & CEO
Founder, inventor, and the driving force behind SynergyLabs' integrated approach.
Founder & CEO
Richard Ticktin
Richard founded the company with a commitment to excellence in products, people, partnerships, and distribution. He leads company culture, brand innovation, formulation development, and long-term growth.
Ted Brennan
Chief Financial Officer
Leads finance, supply chain, IT, and inventory control.
Chief Financial Officer
Ted Brennan
Ted joined SynergyLabs in 2018 and became CFO in 2021. A CPA with extensive private- and public-company experience, he oversees financial reporting, financing, budgeting, supply chain, IT, and inventory control.
Brent Stern
Chief Commercial Officer
Connects market opportunities with the company's brands and manufacturing strengths.
Chief Commercial Officer
Brent Stern
Brent joined SynergyLabs in 2018 and leads commercial strategy, sales growth, portfolio development, and customer relationships.
Elena Azzarita
Director of Human Resources
Builds programs that support an engaged, high-performing workforce.
Director of Human Resources
Elena Azzarita
Elena joined SynergyLabs in 2019 and brings more than 20 years of human-resources experience across benefits, performance, staff development, and employee engagement.
Joe Kaminski
Managing Director of Operations
Leads site operations, strategic projects, and continuous improvement.
Managing Director of Operations
Joe Kaminski
Joe joined in 2021 and applies engineering discipline, servant leadership, and a focus on empowered employees to SynergyLabs operations.
Sara Gaskill
Controller
Oversees key accounting, reporting, budgeting, and audit functions.
Controller
Sara Gaskill
Sara joined SynergyLabs in 2018 and brings more than 20 years of accounting experience across commercial and nonprofit organizations.
Alex Saunders
Director of Supply Chain
Advances forecasting, capacity planning, scheduling, and procurement.
Director of Supply Chain
Alex Saunders
Alex joined in 2022 and has helped transform planning and procurement systems to improve inventory performance and order fulfillment.
David Tupman
Director of Production Operations
Drives operational excellence through people-centered manufacturing systems.
Director of Production Operations
David Tupman
David brings deep manufacturing experience and a focus on continuous improvement, visual workplaces, and collaborative teams.
Paula Toledo
Director of Marketing
Leads brand communication and cross-channel marketing strategy.
Director of Marketing
Paula Toledo
Paula joined in 2022 and develops communication strategies that strengthen SynergyLabs brands and support continued innovation.
Austin Whisnant
Director of Quality
Leads quality assurance, quality control, laboratory, and regulatory functions.
Director of Quality
Austin Whisnant
Austin brings experience in quality systems, microbiology, laboratory operations, and regulated manufacturing environments.
Jerry McManamay
Director of Engineering
Advances automation, reliability, compliance, and capital projects.
Director of Engineering
Jerry McManamay
Jerry brings more than 24 years of experience in industrial maintenance, project management, automation, and equipment reliability.
Kristin Gilly
Director of Sales, National Accounts
Builds strategic retail growth and long-term customer partnerships.
Director of Sales, National Accounts
Kristin Gilly
Kristin joined SynergyLabs in 2025 and leads growth across key retail channels, drawing on consumer-brand experience in grocery and national accounts.
Why SynergyLabs
Built for the entire journey from idea to shelf.
Our advantage comes from connecting science, manufacturing, quality, fulfillment, and partnership as one system.
01
Market trust
Trusted and highly reviewed pet-care products
02
Science
Full-service research and development laboratory
03
Manufacturing
Proudly made in the USA at our North Carolina facility
04
Growth
Inc. 5000 honoree from 2017–2023 and 2025
05
Innovation
Innovative and patent-pending chemistry
06
Quality
EPA &FDA registered; NASC member
07
Intellectual property
22 registered & pending patents & trademarks
08
Commitment
Retailer & consumer satisfaction guarantee
09
People
A corporate culture grounded in The Synergy Way
010
Partnership
Private-brand and contract manufacturing
Recognition