Privacy Policy

Last Updated: November 3, 2026

SynergyLabs (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit SynergyLabs.com (the “Site”), contact us, or otherwise interact with us through the Site. It also explains the choices available to you regarding your information.

This policy applies to the SynergyLabs corporate Site. Other brand websites and third-party websites linked from this Site may have separate privacy policies.

1. Information We Collect

Information you provide

Depending on how you interact with us, we may collect:

  • Your name, email address, phone number, and contact address.

  • Your company name, job title, and business contact information.

  • Information you submit through contact forms, product inquiries, business inquiries, surveys, or feedback.

  • Your communication preferences and the contents of correspondence you send us.

Information collected automatically

When you visit the Site, we and our service providers may collect information such as:

  • Your IP address and approximate location derived from it.

  • Browser type, device information, and operating system.

  • Pages viewed, links clicked, referring websites, and the timing and duration of visits.

  • Cookie identifiers and similar information about your interaction with the Site.

We collect this information through cookies, pixels, server logs, and similar technologies.

2. How We Use Your Information

We use personal information to:

  • Operate, maintain, secure, and improve the Site.

  • Respond to questions, product inquiries, and business requests.

  • Provide customer support and communicate with you.

  • Send marketing communications where permitted by law and consistent with your preferences.

  • Understand how visitors use the Site and measure marketing effectiveness.

  • Personalize content and support advertising, subject to applicable consent and opt-out requirements.

  • Detect and prevent fraud, misuse, and security incidents.

  • Comply with legal obligations and protect our rights.

3. How We Disclose Your Information

We may disclose personal information to:

  • Service providers: Companies that help us with website hosting, technology, analytics, communications, customer support, and security.

  • Advertising and marketing partners: Partners that help deliver advertisements and measure their effectiveness, subject to your choices and applicable law.

  • Affiliated companies: Companies within our corporate group that support the purposes described in this policy.

  • Legal and regulatory recipients: Authorities or other parties when necessary to comply with law, respond to lawful requests, protect rights or safety, or investigate suspected misconduct.

  • Parties to a business transaction: In connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of all or part of our business.

We may also disclose information at your direction or with your consent.

Disclosing personal information for certain advertising purposes may qualify as a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws, even when no money is exchanged. See Your Rights and Choices below.

4. Shopify and Our Website

Our Site is hosted by Shopify, which collects and processes personal information to provide and support the Site.

If we use features powered by Shopify Network Intelligence, Shopify may also process information about your interactions with this Site together with information from your interactions with other merchants and Shopify. These services can support personalization, analytics, and more relevant advertising.

Information may be shared with Shopify and other service providers located outside the country where you live.

You can learn more in Shopify’s Consumer Privacy Policy. Depending on your location, you can exercise certain choices regarding Shopify’s processing through the Shopify Privacy Portal.

5. Cookies and Similar Technologies

We use cookies and similar technologies to support Site functionality, remember preferences, understand traffic, and support marketing and advertising.

Where available, you can manage your preferences through the Site’s cookie controls. You can also adjust your browser settings to block or delete cookies. Blocking some cookies may affect Site functionality.

Browser cookie settings alone may not stop all advertising-related data sharing. To exercise applicable opt-out rights, visit Your Privacy Choices.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction or deletion of your information.

  • Receive a portable copy of certain information.

  • Opt out of the sale or sharing of personal information or its use for targeted advertising.

  • Withdraw consent where processing is based on consent.

  • Object to or restrict certain processing.

  • Appeal a decision regarding a privacy request.

To submit a request, email customerservice@synergylabs.com. We may need to verify your identity before responding. Where permitted by law, an authorized agent may submit a request on your behalf, subject to verification of their authority.

If we deny a request and you have a right to appeal, reply to our response requesting an appeal. You may also have the right to contact your local data protection authority.

We will not discriminate against you for exercising applicable privacy rights.

Advertising and data-sharing choices

Visit Your Privacy Choices to submit an opt-out request. The page explains how choices apply to your browser, device, and, where available, your customer account.

Where required by applicable law, we recognize Global Privacy Control signals as requests to opt out of the sale or sharing of personal information or its use for targeted advertising for the browser and device sending the signal.

Marketing communications

You can unsubscribe from promotional emails using the unsubscribe link in those messages. We may still send nonpromotional communications, such as responses to your inquiries.

7. Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, complying with legal requirements, resolving disputes, and enforcing agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of electronic transmission or storage is completely secure.

8. International Processing

Your information may be stored or processed in countries other than your own, where privacy laws may differ. Where applicable law requires safeguards for international transfers, we use appropriate safeguards.

9. Children’s Privacy

The Site is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can investigate and take appropriate action.

10. Third-Party Websites

The Site may link to brand websites, retailers, social media platforms, or other third parties. Their privacy practices are governed by their own policies. Review those policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will post the revised policy here and update the date above. Where required by law, we will provide additional notice.

12. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

SynergyLabs
Email: customerservice@synergylabs.com
Phone: (954) 525-1133