Help center
Have questions?
We've compiled answers to the questions we hear most about our brands, products, and capabilities.
Our brands
What types of pet care products does SynergyLabs offer?
SynergyLabs offers a broad portfolio across grooming, oral health, training, flea and tick care, nutritional supplements, OTC veterinary products, disinfectants, deodorizers, natural remedies, and more. Our brands-including Veterinary Formula®, Dental Fresh®, Fooey!®, and Richard's Organics®-are sold through pet specialty, grocery, mass retail, and other partners around the world.
Are there specific ingredients or formulations emphasized in your products?
Yes. SynergyLabs develops high-performance, science-backed formulas with an emphasis on pet wellbeing and efficacy. Depending on the product, formulas may include active ingredients such as chlorhexidine, ketoconazole, salicylic acid, stabilized chlorine dioxide, essential oils, or non-toxic bittering agents. Refer to each product label for its complete ingredient and use information.
How does SynergyLabs support product quality and safety?
Products are manufactured at our North Carolina facility under established quality procedures. Our processes include raw-material verification, in-process checks, batch traceability, and finished-product testing appropriate to the formula and product category.
Does SynergyLabs introduce new products?
Yes. We continue to develop and expand our portfolio in response to pet-care needs, retailer feedback, and category opportunities. Visit our brand websites and follow our channels for the latest product announcements.
Our services
How do grooming and oral-health products support pets?
Grooming products such as shampoos, conditioners, and sprays can help maintain the skin and coat and address needs such as itching, dryness, odor, and routine cleansing. Oral-care products help support fresher breath and daily dental hygiene. Always follow the directions provided on the product label.
What products are considered training aids?
Training aids include products such as bitter sprays, indoor and outdoor repellents, and marking deterrents. These products are designed to discourage unwanted behaviors when used according to their labels.
What role do flea and tick products play in pet care?
Flea and tick products are designed to help protect pets and homes from infestations. Product formats and active ingredients vary, so select the product appropriate for the animal, age, weight, and intended use, and follow all label directions carefully.
Our capabilities
What facilities are part of SynergyLabs' manufacturing operation?
Our North Carolina manufacturing campus includes high-capacity batching systems, multiple packaging lines, laboratory and quality areas, and supporting warehousing and fulfillment capabilities. This infrastructure helps us serve established brands as well as growing partners.
How does SynergyLabs manage quality in manufacturing?
Quality procedures extend from sourcing through shipment. Depending on the product, these controls can include supplier qualification, raw-material screening, batch records and traceability, in-process checks, microbial or analytical testing, sanitation controls, and finished-product review.
Our equipment
What is the typical shelf life of SynergyLabs products?
Shelf life varies by formula and packaging configuration. Many products are designed for a shelf life in the range of 24 to 36 months, supported by the applicable stability program. Refer to the package coding or contact our team with a specific product and lot number.
How does SynergyLabs manage safety information for materials and formulas?
Our teams maintain documentation appropriate to raw materials and finished goods, including Safety Data Sheets where applicable. Regulatory and technical information is reviewed as formulas, suppliers, requirements, and markets evolve.
No questions match your search. Try another phrase or contact our team below.
Still need help?